In this blog Thomas discusses a simple implementation of a robotic process in his Travel Business
A case study in short to explain in more detail how you may be able to relate to issues faced and solutions created by our proprietary licence Robotic Process Automation tool. Often, it’s the simple things that deliver the most value when undertaking automations. Do not underestimate the power of the software. Its ability to talk to different systems and perform pre-defined tasks brings power to businesses to reduce key person time through clever automations. The tools ability to read your inbox or monitor a folder on your PC for a file to import and then do something pre-programmed with it leads to saved time and value added. Onto this implementation in some more detail. This relates to a marketing process that the business was undertaking manually. The business needed to send a special offers file to a set of websites that list travel offers. Each website had its own data structure and time they needed the data, also some wanted us to upload the file to their website via FTP logon. Even though the system was able to export all the relevant data the user still had to check each of the reports for data quality and completeness and then deliver them via the necessary method agreed with the associated company. To alleviate the burden of manual processing. We worked to define the checks undertaken to enable robotic programming of the checks and exceptions reported via an email post report creation. If all the reports were to pass the robotic checks the next step was to configure the file sharing. Each report was then programmed to be sent using the time scheduler functions, and once the automated checks were passed the file would be auto delivered to its destination, this included the FTP drop off, this solution was complicated by requiring a GZip file to be delivered, luckily the system had this function so was able to automate this process fully. To further support the process a report of the systems actions is sent to the user via email. The user had saved time and was able to focus on the value-add element of their role, enhancing the special offers to increase business ROI. Our work on process re-design along with Robotic Process Automation unlocks competitive advantage in your business. The uses of our software tool and process acumen to support your business change will allow you to leverage technology to enhance the future of your business. Please contact us to find out how we can support your next project.